For your return to be accepted, all items must be:
- Unworn, unaltered and in original condition
- Have all tags still attached, with all accessories and packaging included in the parcel
- Initiated for return via our Return Portal and returned within 7 days of delivery.
FULL PRICED STYLES
- Full-priced items are eligible for a refund, exchange or store credit.
- Full-priced items returned for a store credit will receive an additional 10% bonus credit.
- Refunds must be credited to the original form of payment.
- International full-price returns are valid for a refund or store credit only (no exchanges).
- Store credits are valid for 12 months from the date of issue.
SALE STYLES
- Sale items are eligible for an exchange or store credit only.
- International sale returns (outside of Australia) are valid for a store credit only.
- Bonus 10% store credit does not apply to the return of sale items.
- Store credits are valid for 12 months from the date of issue.
- VIEW OUR BLACK FRIDAY TERMS & CONDITIONS HERE
OUTLET STYLES
- Styles marked as 'Outlet/Final Sale' are considered final sale and non-returnable unless faulty.
- Faulty Outlet Sale items will be replaced with a new piece in the same style and size.
- Please contact our team here if you believe you have received a faulty Outlet item.
PROMO CODE RETURNS
- Full-priced items purchased with our $20 AUD welcome/sign up discount code or a promotional code (ie; 20% off storewide) are eligible for a refund, exchange or store credit.
- Sale items purchased with a promotional code that further discounts the order are eligible for an exchange or store credit only.
- Outlet items purchased with a promotional code that further discounts the order are strictly non-returnable.