Black Friday Sale T&C 2024
The ELIYA THE LABEL Black Friday Sale runs between 4pm AEDT on Thursday 21st November 2024 until 11:59pm AEDT Monday 2nd December 2024.
We will not under any circumstances be able to honour the advertised sale price on a past order in the form of a refund or store credit, irrespective of how recently your past order was placed. We are also unable to honour the sale price after the sale has ended on Monday 2nd December 2024. This promotion is strictly valid on new orders placed between the dates and times specified above.
- Any other discount codes/offers cannot be used in conjunction with the Black Friday Sale Offer, including the $20 AUD sign up discount voucher. This voucher can only be used on full priced items only.
- Due to the fast paced nature of a Black Friday Sale, orders strictly cannot be canceled, updated or modified once they are placed. Please ensure you check your order thoroughly prior to checking out to avoid disappointment. We will not be held liable for any packages that go missing due to an incomplete or incorrect address.
RETURN POLICY
Black Friday Outlet Items (ie: tagged with Final Sale/Outlet product banner)
- Please be aware that items that have a Final Sale product banner and/or require you to acknowledge the Final Sale terms and conditions before adding to cart are considered final sale.
- This means that no returns, credits or exchanges will be provided - including size exchanges.
- Please refer to our size guide online prior to purchasing to determine your best fit: https://eliyathelabel.com.au/pages/size-guide
- Faulty Outlet Items with major manufacturing faults (i,e one that physically deems the item unfit for purpose, eg: a broken zipper) can be returned for a repair or replacement in the same style AND size. You will only be eligible for a refund if the item cannot be repaired or replaced for you.
- Outlet items with minor fabric flaws and imperfections will not be repaired or replaced. These styles are heavily discounted with the expectation that some minor imperfections may be present.
Full Priced Styles (New Arrivals and Bridal Collection)
- Full priced items purchased during our Black Friday Sale period with the 'BLACKFRI30' discount code applied at checkout (ie; 30% off) can be returned for a store credit or exchange only (no refunds) within 7 days of the delivery date. We will not under any circumstance accept late returns.
- If full price items were purchased during our sale period at full price with no discount applied, our regular return policy will apply (ie; refunds, store credits and exchanges) within 7 days of delivery.
SHIPPING TIMES
- Our dispatch facility will ensure your package is sent out to you as quickly as possible, however we do not guarantee our usual same-day dispatch on orders placed before 2pm AEDT, given the volume of orders that we will be processing during this busy sale period.
- Please allow up to 3 business days for your order to be dispatched.
- We will prioritise orders that have selected Express Delivery at checkout over those who have chosen Standard delivery. If you are urgent for your order, please ensure you choose the Express Delivery option at checkout.
- Please allow for some delays in delivery by our carriers Australia Post and DHL Express once your order is marked as shipped. This time of year is busy for all retailers and couriers. We will not be able to refund you if your order is delayed or does not arrive in time.